Managed services let you offload all or specific IT operations to a service provider, known as a Managed Services Provider. The managed service provider assumes ongoing responsibility for monitoring, managing and/or problem resolution for selected IT systems and functions on your behalf.
With Digi-Data being a managed services provider, we can offer services such as monitoring, security (managed anti-virus), patch management, maintenance and management for different client devices: desktops, notebooks, servers, storage systems, networks and applications. We then take this data and compile a number of different reports which can give you a holistic view of the IT infrastructure. Offloading routine infrastructure management to Digi-Data Systems lets you concentrate on running your business, with fewer interruptions due to IT issues which leads to improved operations and a reduction in expenses.
Digi-Data will assist you in managing and monitoring your devices and the use of your ICT resources. Our offerings include 24×7 Advanced Performance Monitoring, Real Time Optimization, Monthly Network Health Review, Scheduled Preventative Maintenance, Security and Backup Management and Remote and Onsite Support.
Security services can be bundled into basic to premium level packages, meeting the varied needs and requirements of any organization. Our services include Cyber Threat Assessment, Baseline Requirements, Installation and Configuration, Device Maintenance, Security Policy Management and Security reporting. The services include parts, labour and support from local and global security teams.
Wondering how much of your budget is spent on printer expenses? Most organizations spend more than 15% of their budgets on printer expenses. Digi-Data’s Managed Printer Services can save you up to 30% on your printer expenses. The benefits of the service include Controlled Cost, Predictable Spending, Access to Professional IT Staff, Increased productivity & Hassle-Free Management. MPS offer monitoring services such as who, what, when and which devices are printing, application of policy rules and preventative maintenance.